Lockdown Questions | From 5 Nov

I have a voucher, will it be extended?
Yes. The expiry date of your voucher will be extended for the same amount of time that the current lockdown lasts for. There is no need to email or call us. This will be honoured automatically when you use your voucher.

I would like to purchase a voucher, will the expiry date be longer?
Yes. We will take into consideration the current lockdown when issuing new vouchers. Order vouchers online.

Can I still book a Christmas party online?
Yes. You can still book tables in December as we will be open currently. Please visit our restaurant page for menus and reservation form.

Can I still book a table in the restaurant from December 4th onwards?
Yes. Please visit our restaurant page for menus and reservation form.

I have a table booked during lockdown, do I need to cancel it?
No. We will automatically cancel your table for you.

I have paid a deposit for a table, what will happen to it?
Your deposit can be moved to a new date in the future once we reopen.

I plan to stay overnight in your hotel during lockdown, can this still happen?
If you are a key worker or travel is essential for your work this can be arranged.

I am due to get married with you this year, what will happen?
We will be in touch with all couples due to get married over the coming days.

Will your phone lines be open during lockdown?
All of our staff will be furloughed and staying at home, so unfortunately we will be unavailable by phone.

Who do I contact if I have an issue not covered above?
Please email [email protected] - We appreciate your patience with our responses as due to current restrictions it may take longer for us to reply.