Sheene Mill
01763 261393
post-title Frequently Asked Questions 2016-09-12 14:32:42 yes no Posted by Categories: Tips & Hints, Venue

Frequently Asked Questions

Posted by Categories: Tips & Hints, Venue
Frequently Asked Questions

Some useful information before saying ‘i do’ at Sheene Mill

Venue Name: Sheene Mill

How many guests can be catered for at one time? 110 for a sit down meal, 110 for buffet style.

How many guests can be catered for with an Evening Reception? 200.

Are we licensed for Civil Ceremonies & what is the maximum capacity? Yes, we have three licensed ceremony areas. The Outdoor Pavilion & Lawn for up to 110 people; The Main Banqueting Room for up to 110 people and the Garden Conservatory for up to 35.

Will you have a dedicated Wedding Planning Team? Yes, we have experienced wedding planners who help you with the whole planning process. You will also be invited in for a ‘Planning Meeting’ where all details will be covered.

Will you have an Event Manager on the day? Yes, you are allocated an Event Manager who will be there for your ceremony and wedding breakfast. There will always be an Event Manager on site throughout the whole of your day.

Do we offer exclusive use? Yes, you can have the whole building and grounds all to yourself.

Is all the furniture included in the price? Yes, all chairs, linen, cutlery, crockery, glassware, tables etc. are all included and provided on the day.

Are chair covers included? No, if you would like chair covers these need to be arranged through ourselves using our exclusive provider.

Is there in house catering? Yes, all the catering we provide is prepared and cooked by our award winning resident chefs.

Do you allow outdoor catering? No. We pride ourselves on the quality of our food. If there is something specific that you require then please speak to our wedding coordinators as we are sure there is something that we can do to help.

Is there any flexibility on the menu and are special dietary needs met? Yes, complete flexibility is offered to our clients, if there is something in particular you would like, then we can of course discuss it with our chefs. All dietary needs are met to the best of our ability, but it must be noted, we are not a nut free kitchen and do contain traces.

Can you supply your own alcohol & at what fee? No, unfortunately to maintain quality and standards we only allow our own alcohol to be sold.

Can you have free jugs of tap water on the tables? Yes.

Is there a licensed bar? Yes.

Is there a fee for using the bar? No, however you can opt to have additional bars open throughout the day which will incur charges.

Do you allow a free bar tab? Yes. If you would like to put a set amount of money behind the bar we can make the bar free until this amount is used or until a set time – which ever you decide.

What is the price of a pint and price of a glass of wine from the Bar? Average price for a pint is around £4.50 and for a glass of house wine is around £5.00 for a 175ml measure.

Does the bar serve draught beers/lagers? Yes, we have Peroni, Old Speckled Hen, Guinness & our own branded Pilsner.

Does the bar serve Real Ale? No, but we do have all the equipment available for if you would like us to get in your favourite ale. Charges apply.

When does the bar open and close? The Bar will open at any point after the ceremony you require, and closes at midnight.

Where are the bars located? Adjacent to the conservatory and in the main banqueting room.

What time does the venue close? Midnight.

Is live entertainment allowed? Yes, but please ask your wedding coordinator for details of the bands permitted to perform at the venue.

What are the music restrictions/limits? We have a Sound Limiter which peaks at 90 Decibels in the Main Banqueting Room.

Is there suitable access for the Band/DJ? Yes, they can gain easy ground floor access via the rear of the building

When do the Band/DJ set up? Usually following the wedding breakfast.

Is there a PA system? Yes, we have a wireless microphone and sound system you can use. Charges apply.

Can an IPOD/Tablet/Laptop be plugged into the system? Yes.

When can you have access to the venue to start decorating? From 11am on the day of the wedding.

Is it possible to set up the day before? No.

Where can wedding gifts be stored? We recommend all gifts are removed from the venue by 11am the following day as we do not have any spare storage space.

How many toilets are there? Ladies & Gents located in the lounge area and also main banqueting room. 7 toilets in total plus plans for a disabled toilet in the future.

Is there a cloakroom? We have a coat rail in the main reception but this area is not locked

Is there sufficient parking space? Yes. And we have overflow parking across the road for weddings with over 150 people.

Is there access for coaches? Yes. Please inform us before so that we can ensure spaces are marked out.

Can cars be left overnight? Yes, as long as they are collected by 11am the next day.

Can I arrive by helicopter? Yes. We have a field suitable for landing a helicopter for that impressive arrival. Charges apply.

Can I arrive by horse and carriage? Yes. Please ensure that your wedding coordinator is fully aware of this in advance.

Can confetti be used on premises? Yes. As long as you use dried flower petals.

Can you have fireworks? No, I am afraid we have neighbors and need to be respectful, to our animals and our neighboring animals. They are also a huge fire risk as we have predominantly wooden structures.

Can photographers/suppliers visit the site prior to the wedding for a viewing? Yes, we would ask that you phone prior to their visit. This ensures they do not turn up during a wedding day.

Is there accommodation for guests? Yes, we can sleep 19 in total with plans for a further 12 in the future. We also have camp beds available.

Are the rooms all kept for our guests only? Yes, as you have exclusive use on the day, all the bedrooms would be blocked out for your use. If rooms are not filled within 4 weeks of your date the venue reserves the rights to sell these rooms on a night only basis to other customers.

Who books the rooms? The rooms are booked by the Bride & Groom, that way you can ensure that you have your closest family staying on site.

Is there a Bridal Suite? Yes, which is complimentary for the Bride & Groom with most of our packages.

Is the venue insured? Yes.

Is a deposit needed and is there a cancellation policy? Yes, £1,000 on signing the contract which is a non-refundable deposit.

What is the payment structure, when will the final balance be due and is there VAT on top? All of our prices quoted include VAT so there are no hidden amounts. We ask for 50% of the value to be paid 3 months prior and the final 50% balance 28 days prior to your date.

Comments (2)

  1. I have made several attempts at booking a table for evening dinner in your restaurant, however, after trying several different date formats, I am repeatedly informed that the format I am using is incorrect. It would be of great help if an example of the correct format could be shown in your website, thereby avoiding the need for a frustrated request as to what the correct format is?

  2. jordan

    Hello Mr King,

    On the select date format section of the website there should be a small drop down arrow (see below). If you click it then you can see a date calendar pop up?

    If this doesn’t happen please let me know and also let me know the details for the booking and I will check our reservations for you.

    The date format should be dd/mm/yyyy – including the “/” but the date selector should add all of this for you if it is working correctly?

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