Wedding Options

Getting Through This Together
Page last updated 16/10/2020

MAKING SHEENE MILL COVID SAFE

We have taken plenty of steps to ensure that Sheene Mill is a safe environment for everyone who attends our venue. Here are some of the measures that we have put in place.

  • A full and thorough risk assessment and extra measures to make the venue Covid-safe
  • Additional training for all our staff
  • Adapted our service to continue to deliver incredible events that adhere to the government guidelines
  • Additional handwashing and sanitising facilities
  • Temperature checks upon arrival
  • Helpful signage throughout the venue
  • One way system throughout the premises
  • Extra cleaning
  • Fully supporting test and trace

WEDDINGS UP TO END OF MARCH 2021

We understand that all of you have concerns about the impact of COVID-19 on your upcoming wedding. Current government rulings allow ceremonies and receptions to take place with up to 15 people in attendance, and we believe that this will be the case up to the end of March 2021 unless further advice is provided.

We will be discussing these options 3 months before your date. You are welcome to explore these options and discuss them with us but no decisions will be made until 3 months prior to your current date.

Your happiness is our main priority, so we can offer you five options to help you find the right way forward with your wedding. We will discuss all the options with you and are ready to help as much as we can so you can find the option that is right for you.

We will be reaching out to you as soon as possible and will be speaking to couples in order of their wedding dates, so we ask for a little patience if we haven’t contacted you just yet. It’s a very busy time for our sales team and they are making every effort to help each couple whose wedding will be affected.

If you have an urgent query, the best way to get in touch with us is by emailing [email protected] with your name and wedding date in the subject line. We aim to get back to you within five working days.

WORKING HARD TO PROVIDE SOLUTIONS

Since March, we have been working around the clock to find solutions for our couples whose wedding plans have been impacted by Covid-19. It has been a huge challenge for everyone, at a time of great worry and uncertainty. The ever-changing rules and guidance have made life particularly difficult for weddings which require so much planning and are such an important life event.

We will update this page as and when anything changes so please keep checking back. Thank you for your continued patience and understanding. We will get through it together.

OPTIONS FOR WEDDINGS AFFECTED BY COVID

We have set out the options we have made available below.

We reserve the right to review and amend these options at any time.

In response to the Prime Minister’s statement on 22nd September that weddings are limited to 15 people and that we should assume some restrictions will remain in place for 6 months, we are making these options available 3 months prior to all couples with a wedding booking before the end of March 2021. If the restrictions should change again, we reserve the right to change the options available to you.

If your wedding date falls beyond the end of March 2021, we will contact you if any further updates become available. At this time, we can only plan for your wedding to take place as planned and your agreed terms and conditions therefore apply.

In order to manage our bookings and postponements fairly, we will aim to contact couples in date order. Please note that our events support team are currently available from 8:30 am – 5 pm Wednesday to Friday.

Option 1

CONTINUE WITH YOUR WEDDING

Say “I do”, raise a glass, enjoy your day!

Ceremonies and receptions are currently allowed to take place with up to 15 people in attendance. This may very well change by the time your day comes around. We have made every effort to ensure that our venue is Covid-safe and follows the government guidelines, so that you can enjoy an intimate and unforgettable day with us and celebrate with your nearest and dearest.

If you want your wedding to go ahead, we can offer you our current food and drink options to enjoy after your ceremony. Whilst there is currently a 10pm curfew, evening food will still be provided for all guests and our overnight rooms are available to you as normal.

For any couples with more than 15 guests originally planned, we will requote your wedding day with the new number of guests if government maximum capacity restrictions affect you. Existing promotions will not apply unless the minimum numbers/ minimum spend detailed in the offer is still achieved and falls within current government guidelines.

For those couples with full exclusivity, the venue is still completely yours to enjoy, so you can make the most of your surroundings and spend quality time with the ones you love.

The venue will aim to provide as much of your original plan as possible within the guidelines and restrictions set.

We will talk you through all your options as well as what you can expect and how social distancing guidelines may affect the flow of your day. We’ve had a number of weddings take place recently with reduced numbers, and you can rest assured we will do everything we can to make sure you have an incredible day.

You can find the latest government guidelines regarding weddings below.

Option 2

GET MARRIED BUT POSTPONE YOUR RECEPTION

Exchange vows, reschedule the reception for Take Two

You can choose to have your ceremony on your original date and postpone your planned reception. This would mean that you can still hold your ceremony with government guidelines in place and a maximum of 15 in attendance, and then postpone your reception to any available date up to 31st December 2022. Your ceremony can take place as planned and you and your guests can stay to capture photographs before heading home.

Sheene Mill will not charge you anything to have your ceremony with us as long as your payment schedule is up to date and we have agreed in writing a new date and new quote for your reception. Any payments you have already made will be transferred to your future reception date.

We will provide 1.5 hours of ceremony room use. If you wish to plan some refreshments or food following your ceremony, this can be arranged with your wedding coordinator.

Option 3

POSTPONE YOUR WHOLE WEDDING

Save a new date

Postpone your whole wedding and transfer your booking to any available date up to 31st March 2022. There will be no postponement fees for doing so.

We will work with you to explore available dates and find the perfect new wedding date for you, and any payments you have already made will be transferred to your new date.

We will provide a new quote based on the numbers of your original agreement and the new date selected. Should your new venue hire quote fee be lower than your original, the difference will be deducted from your balance. If the new venue hire quote is more expensive, then the increase will be payable.

Option 4

WAIT TO SET A NEW DATE

Press pause on your current plans

 We know that this is an uncertain time at the moment and, for many of you, there are plenty of other concerns in your life too. If you need more time to decide on a new wedding date, we can give you the option of a wedding token for the value of any payments already made. You will then have until 31st December 2021 to select your new wedding date. This can be used on any available date until 31st December 2022.

Once you have decided on your new date, get in touch with us to confirm and your token then be applied to the fees for that date.

We will requote you for your new wedding date based on current prices and promotions. The minimum numbers of your original agreement must be adhered to.

Option 5

CANCEL YOUR PLANS

When you need a change of direction

Whilst we hope that this is not what will happen, if you wish to cancel your plans completely, our agreed terms and conditions will therefore apply. Please read your cancellation section of your contract.

#LOVEISNOTCANCELLED

While there is so much confusion and worry, not to mention ever-changing guidelines to follow, we want you to know that our main concern is, and always has been, your happiness. We are here to help and support you while you make these big decisions about your wedding day and will do everything we can to make sure it is right for you.

While we understand that plenty of you will have concerns and questions about your wedding, we are asking for a little patience as we help the many couples who are in your position. We are working through bookings in date order and will make contact with you as soon as we can to discuss the finer details of each of these options. Our team is extremely busy and some are working remotely at the moment, which means that our response time is a little longer than usual, but we are doing all we can to speak to you as soon as possible.

If your wedding date falls beyond the end of March 2021, we will contact you if any further updates become available. At this time, we can only plan for your wedding to take place as planned and your agreed terms and conditions therefore apply.

If you have an urgent matter, please email [email protected] and include your wedding date in the subject line. We aim to get to you within five working days.

Thank you for your understanding

You Made It Just Seamless!

Any questions we had were always answered and this eased any anxieties we may of developed the closer we got. We cannot speak highly enough of you.!

Ian & Vanessa

31st July

Absolutely Perfect

I can honestly say from the moment we arrived everything was absolutely perfect. The venue and the staff were amazing and really looked after everyone.

Mark & Maria

18th Feb

Most Magical Day Of Our Lives

We can't thank you enough for ensuring that everything ran so smoothly - we didn't worry about a thing! It was the perfect day at the perfect venue.

James & Sarah Marosi

25th July

For more information or to make an enquiry at Sheene Mill
contact 01763 261393, or email [email protected]
Sheene Mill - 39 Station Road, Melbourn, Royston, Cambridgeshire - SG8 6DX